Links for the Most Current Information and Answers to your Questions As a result of ongoing concerns due to the Coronavirus, the U.S. Postal Service has created the following sites and email addresses to assist customers. To receive updated information and to find answers to your questions, here is a listing of available sites:

The following helpdesks are operating under contingency.  To expedite assistance, you may opt to send an email to the following helpdesks:

  • PostalOne!: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • FAST: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • eVS: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Delivery Confirmation: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Informed Visibility: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are not receiving the USPS Industry Alerts, you can sign-up by sending an email to:  This email address is being protected from spambots. You need JavaScript enabled to view it. (Not the same as PCC Alerts).  In the subject line, type:  Add me to Industry Alerts and include your First Name and Last Name. If you do not have a USPS Representative that currently assists you with your business needs, and you cannot find an answer to your question in either the PostalPro or USPS.com site, send an email to:  This email address is being protected from spambots. You need JavaScript enabled to view it.  

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Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service. 

Industry Engagement & Outreach/USPS Marketing

Please send questions regarding COVID-19 to This email address is being protected from spambots. You need JavaScript enabled to view it. with COVID-19 in the subject line

Privacy Notice: For information regarding our privacy policies, visit www.usps.com/privacypolicy